Support
We usually reply within 2 business days.
Email us at [email protected]. Please include your iPhone model, iOS version, and the app version (shown in the app's Settings).
Frequently asked questions
How do I cancel my subscription?
On your iPhone, open Settings → [your name] → Subscriptions → Emmersify and tap Cancel Subscription. Cancel at least 24 hours before your renewal date to avoid the next charge. You keep access until the end of the current period.
How does the free trial work?
The yearly plan includes a 7-day free trial for eligible new subscribers. If you cancel before the trial ends, you won't be charged. The weekly plan has no free trial.
I bought a subscription but the app doesn't show it.
Open Emmersify's paywall or Settings and tap Restore Purchases, making sure you're signed in with the same Apple ID you used to subscribe.
Can I get a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com.
Does Emmersify need an account?
No. There's no sign-up. Your saved words and progress are stored on your iPhone. Deleting the app deletes them.
Which iPhones are supported?
Emmersify requires iOS 17 or later (iPhone XR, XS, SE 2nd generation, and newer).